Life experience leads to wellness and new business

Wellness practitioner Robin Wilson is concerned about burnout with many of us getting sent too much information, which is leading to us feeling as if we’re always on.

“We are bombarded by information and not hitting the off button. We’re constantly on and wired. We need to stop. If we’re constantly in the red zone of stress, we will run out of fuel. We need to listen to the warning signs.”

Robin’s businesses, Holistic Wellness and Workplace Wellness, is built around helping people and workplaces avoid burnout and achieve health and wellbeing. These journeys to wellness began with her own.

It began with a moment of realisation one morning, when she and her family were camping with friends.

As she says in a blog, “I woke feeling dreadful… The previous day had been awesome, and we’d enjoyed a fun night, but somehow, my off switch once again malfunctioned.

“By the time enough was enough, it was too late.”

Robin had made the decision to stop drinking and get well before, but this time, she was determined to make it stick.

At the time, she had a stressful and busy career in banking and a seriously unwell husband.

“I look back at some decisions and wonder what I was thinking – like going to a bank conference rather than my son’s Year 13 prizegiving and finding out afterwards he was awarded a scholarship. This wasn’t a rational decision, it was fear based.”

She embarked on a quest for wellness but considered only her physical health.

“My life was still out of balance, as I only addressed one aspect. The warning signs were there, and I ended up with the autoimmune disease Ulcerative Colitis.”

Robin’s focus on her own wellness eventually became an exploration of how she could help others on the same journey. After leaving the bank, she trained as a massage therapist, and a health and wellness coach and through taking a holistic approach, Robin healed herself.

Now, she helps people in similar situations, supporting clients on their journey to get their life back on track with better balance.

During a brief interlude working for a charity, Robin met Leonie Wallwork, who could become a friend and business partner.

They decided to go to Outward Bound together, and it was there that the idea for a Workplace Wellness business was born.

Workplace Wellness applies the same principles to workplaces as Robin does to individuals: it helps them increase productivity by becoming resilient, robust and resourceful through a purposeful, strategic approach.

Robin says the need for support has increased exponentially with COVID-19.

“What are we seeing? Tired people, who limped to Christmas last year without a break.

“People with capacity issues. People with a great work ethic, who don’t set boundaries or hit the pause button.

“People whose values are being tested, who are feeling unsure about having difficult conversations in their workplaces. People working from home and working through when sick… not taking leave despite their employers’ strong encouragement.”

Robin credits her own tenacity and curiosity with how far she has come personally, and with her two businesses.

“I love learning new things; my coaching studies were a game changer for me.”

She believes that both individuals and businesses need to seek help to understand.

“So many of our issues stem from a lack of conversations and understanding.”

At its simplest, Robin says that businesses, and people, should be clear about their core principles.

“Values are like our GPS. If we’re not living in line with our values and purpose, that’s when it goes bad.”

“We need multiple tools in our toolkit, and we need to be open to learning. That way, we’re better equipped to deal with the inevitable rocks in the road.”

Watties invest in pet food plant in revamp in Hastings

Wattie’s has completed a multi-million dollar upgrade of its Hastings pet food manufacturing site, positioning itself for future growth in the petfood industry.

The pet food manufacturing facility in Tomoana, Hastings produces one of New Zealand’s leading household cat food brands Chef® as well as its other pet food brands Gourmet®, Champ® and a range of pet food products for export.

The main focus of the upgrade was an investment in a new canning retort capability designed to increase reliability and productivity through state-of-the-art equipment that will underpin growth within the category by providing the means and space to substantially scale-up production.

Neil Heffer, Managing Director of Heinz Wattie’s Limited says the Tomoana facility upgrade is a reflection of a commitment to champion New Zealand made products and the benefits this brings to the local economy.

“Chef® is a pioneering brand that has been loved by Kiwis and their pets for more than 50 years. We are proud of the heritage of the Chef® brand and this significant investment in its future to know we will continue producing pet food for Kiwi cats and dogs for many years to come.”

The new $20 million facility increases the pet food manufacturing footprint by nearly 1650 square metres, with the ability to thermally process more than 15,000 cans an hour.

Over 10 main contractors and many more sub-contractors, design consultants and engineering experts local to Hawke’s Bay were engaged to complete the upgrade.  The range of local businesses involved included those in building construction, lighting, fire protection, and equipment design, installation, and commissioning.

The facility is a positive step for Wattie’s pet food manufacturing in Hastings. On a wider scale these types of investments help to provide a continuity of projects for local businesses within Hawke’s Bay.

According to information published by the New Zealand Petfood Manufacturers Association, ‘64% of households own at least one companion animal, with a total pet population of 4.35 million. This is the second highest rate of pet ownership in the world.’

The upgrade to the Tomoana facility marks a new era of pet food production for Wattie’s which comes at a time when there are shortages of pet food, mainly due to global shipping delays, clearly impacting New Zealand.

The facility was officially opened by Hastings’ Mayor Sandra Hazlehurst on June 1, signifying the Council’s ongoing support of the facility and the future of pet food manufacturing in Hastings.

The significant investment supports the Council’s ambitions to help facilitate the growth of other businesses in Hawke’s Bay, bringing employment opportunities and further investment to the region.

3,2,1 blast off for Rockit

Rockit Global is using technology and innovations in other sectors such as the kiwifruit sector and fast moving consumer goods (FMCG) to combat the major growth trajectory of the miniature-sized apple.

“The reason we can move like we are is that we look beyond the apple industry. We look at what other FMCG companies are doing, the likes of Heineken, which is at the forefront of automation and technology to improve productivity,” says Rockit Global’s Innovation team leader Stuart Dykes.

“It’s a journey and if we could compare ourselves to vehicles, we’ve gone from being a MINI to a Lexus and we’ll end up being a Ferrari.”

As more and more Rockit trees are planted in Hawke’s Bay and beyond, the business had to look at how innovations such as automation could reduce the reliance on manual labour across all parts of the supply chain.

With Rockit outgrowing its small packing facility in Havelock North, the board made the call to invest in a 20,600 m2 purpose-built post-harvest facility, Te Ipu, on land within the Irongate industrial zone in Hastings.

Stuart and his small team were charged with identifying production bottlenecks at every step of the journey for a Rockit apple, from orchard to consumer.

An engineer with a PhD in Food Science, Stuart has a background of working in the oil and gas sector and the wine sector, with a special interest in automation.

They identified that the single biggest barrier would be the ongoing lack of labour resources that impacts across all parts of the production process and that automation would be the answer.

“There’s a term in automation called ‘lights-out’, where you have no one in the facility, you turn the lights out and it just keeps going. That’s the ultimate goal.”

It seemed obvious for Stuart and his team to firstly look at the bottlenecks inside the facility.

One of the unique but challenging points of difference for Rockit apples is that they’re not packed into 20-kilogram cardboard boxes and sent offshore. Instead, they’re packed into consumer-ready packaging, in plastic tubes of varying sizes and quantity.

The facility is also a one variety facility, which means that the harvest season is more condensed and the facility is not used for other varieties.

To counter this, Rockit has a long chilled shelf life, with apples grown in New Zealand lasting for up to six months in cool stores.

The first bottleneck Stuart looked to automate was the packing of apples in tubes which would take a manual packer a minute to fill seven tubes, totalling just 35 apples.

Stuart also drew on local automation expertise from the likes of Hastings firms H & C Automated Solutions  (a division of MHM Automation) and CR Automation, with overarching guidance from the local branch of global engineering firm Worleys.

He also looked at innovation within the kiwifruit sector, which has also experienced rapid growth.

“We took a lot of inspiration from kiwifruit, with its rate of growth and expansion, and asked questions about design, phasing the build, and how we think about building something that is going to be 10 times the size in 10 years.”

“We have a significant advantage in Hawke’s Bay in that we have some unbelievable talent within some high-tech businesses such as H & C Automated Solutions and CR Automation.

MHM Automation, a world leader in automating food processing systems with its centre of excellence for packaging and reverse packaging in Hastings, designed a customised robotic solution to pack the tubes.

MHM Automation global sales manager Nathan King says its four H & C tube-filling machines has enabled a three-fold increase in packing to 20 tubes and 100 apples a minute.

“The H&C tube-filling machines are a bespoke design to meet Rockit’s packing needs and include a vision system that identifies the height of each apple to allow the robots to select the right-sized apples to perfectly fill each tube,” Nathan says.

Stuart says overall, the facility is working well and is a vast improvement from Havelock North.

He’s full of praise for the many local businesses that went the extra mile to meet a deadline of mid-February when the first apples arrived from the orchards, including lead construction firm MCL Construction, engineering design consultants Strata Group and structural steel firm Red Steel and Kinetic Electrical.

“Every business that was involved stepped up from the early engagement with Strata and MCL through to the many engineering fabricator firms that pitched in along the way.

“There is a really good food network here, businesses that have expertise in food processing such as engineers, fabricators and automation, and they have excellent support networks of firms that also assisted.

“The end result is that we have a ‘great playbook’ for future facility development across the world.

Stuart and his team have now turned their automation thinking to the orchard. As more and more trees are planted, they know that they have to automate processes on-orchard.

“On-orchard is the next low-hanging fruit but automation is not quite ready at the moment; however, we can set up the orchards so that there is a better chance automated pruning and picking can take place in the future.

Leaders in Automation for food procesing

MHM Automation designs and supplies automated systems for food processing. They understand the challenges processors face and develop solutions to deliver better quality product with improved food safety and reduced reliance on manual labour.

The company is recognised as a technology leader, with its equipment installed for some of the world’s most prominent names in dairy and meat processing.

For primary processors of cheese, MHM Automation provides complete line automation from the cheese tower to palletising, including the BetaVac vacuum packing system and Milmeq cheese cooling tunnel, renowned for its reliability and simplicity of operation.

For primary processors of meat and fresh produce, they offer complete line automation from packing to palletising. Equipment includes AiCo carton erectors, lidders and closers, and Milmeq chilling and freezing tunnels or Milmeq plate freezers for fast, energy-efficient freezing.

For secondary processors, the H&C reverse packaging system is the only one of its kind, providing complete process automation at the front end of the processing line. Functions include de-palletising, de-cartoning, de-bagging and defect detection. Integrated vision systems allow for variability in product shape and size.

MHM Automation’s point of difference is their ability to develop custom solutions in response to each processor’s needs and integrate them within the existing production line. The partnership with Rockit is an example of this approach.

Tasked with increasing the throughput at the Rockit apple packing plant, MHM Automation reviewed the existing operations and identified tube filling as the first priority task to automate. A product development process followed, including design, prototyping, testing and proving and then fine-tuning before producing the final machines now installed at the plant. Their work with Rockit continues, with focus now turning to automating the orientation and placement of apples onto the infeed conveyor, prior to filling the tubes.

From its offices across New Zealand and Australia, MHM Automation supplies food processors around the world. The company has a significant presence in the Hawkes Bay, with its centre of excellence for packaging and reverse packaging systems in Hastings (historically Haden & Custance) employing 55 staff in the region.

Talk to one of their industry specialists about how automation could benefit your processing operation and get your plant future-ready.

CR Automation raises the bar in post-harvest performance

CR Automation is quickly becoming a force to be reckoned with as a post-harvest engineering specialist.

Founded in 2002 as an automation contracting company CR Automation has a track record of supporting local and international businesses in post-harvest produce handling, water & waste water, food & beverage, and manufacturing.

CR Automation director Peter Richards says in 2016 CR expanded into Turnkey Solutions with the establishment of a team comprising of mechanical design, project management, robotics, automation, electrical design and a dedicated team of highly skilled assembly engineers.

Since then CR has undertaken post-harvest food processing projects for Taylor Corp, Malbec, Mr Apple, Mt Erin and now Rockit Global.

CR was the principal contractor for the fit out of the just completed Rockit packhouse and responsible for engaging a range of trade based contracting companies as partners.

The team lead by John Mitchell CR’s Engineering Manager spent over 14,000 hours since May 2020 on the design and equipment fit out of a state-of-the-art apple sorting and packing facility, as well as software development and controls systems to automate the cool storage facility at Rockit.

“The new production facilities plant equipment layout was designed by our industry specialists. We relocated everything from the former packing facility in Cooper Street, Havelock North, refurbished and modified it as well as providing new equipment to the larger packing area footprint”.

“We then developed all the supporting control system software and other vendor equipment interfacing providing a user-friendly computer-based operator interface”.

The logistics team were challenged with overcoming the longer lead times for sourcing equipment and componentry due to COVID19.

However, no hurdle could get in the way of a commitment to the client of having the packing facility ready for the first Rockit apples to be picked in early February.

“The challenging timeline required a huge effort across the team which was well recognised by the client. Our management team kept moral high throughout the project under tight timelines which was excellent”.

“The team at Rockit, were excellent to deal with throughout the entirety project”.

Rockit Global chief executive Mark O’Donnell says as the main plant integrators “CR Automation worked very hard to hand over a plant that worked from day one under a tight schedule.”

Peter Richards says CR Automation is held in high regard for its automation expertise which has been complimented by assembling a team of industry experts providing confidence in undertaking a project of this significant scale.

In 2019 leading fresh fruit labelling and packing innovator Jenkins Group, which has a significant presence in the Bay’s horticulture sector, took a 50 percent stake in CR Automation.

Peter says the two companies, with the same family values came together to deliver a range of automation services to post-harvest operators across Australasia keen to enhance efficiency, meet compliance needs and overcome labour shortages.

Peter says the project tested CR’s talented team of multi-discipline engineers and designers, but it’s given them further confidence after its successful completion and added to their track record of taking on a project lead role.

“Our driver is to have close relationships with our customers and working with them to understand their business removing barriers to process automation so they can reduce cost, improve reliability, increase production capacity, and improve the health, safety and wellbeing of their workforce.”

To find out more about CR Automate visit
www.crautomation.nz

Think smart, Work Smart

Think Smarter, Work Smarter is the call to arms at Kinetic Electrical and when it came to its role on the new Rockit post-harvest facility, this proved to be the case.

Kinetic Electrical managing director Darren Bambry went to the front line of the project to ensure the tight deadlines were met, stepping up as the lead electrical design and project manager.

Darren says it was all hands on deck as the team worked on three parts of the project simultaneously: as the electrical subcontractor for the cool store system install; as the general electrical installer of all the power, switchboards and lighting; and on the packhouse install alongside CR Automation.

In addition to this the Data, CCTV and Access Control solutions were provided in collaboration with the Kinetic Data and Communications franchise.

Despite losing 5 weeks install time due to COVID19 level 4 lockdown, the deadline of December 1 for the refrigerated cool store didn’t move as it needed to be ready in time for ripe apples.

Rockit Global chief executive Mark O’Donnell says, “Kinetic Electrical have repeatedly delivered across several work fronts to get the project completed to deadline.”

Kinetic Electrical – innovative but simply effective

Darren says the business provides solutions from design to completion that are innovative where it’s appropriate but always simply effective – electrical solutions that efficiently and successfully meet clients’ needs.

Kinetic Electrical has established systems of scheduling existing jobs, quoting for prospective work and maintaining customer relationships, combined with a local well-trained, knowledgeable team of qualified personnel that provides a responsive, value-for-money service.

‘We strive to add to clients’ projects by combining and contributing our experience and understanding of industry technology and applications across a broad range of electrical applications.

“To make our service even more efficient, our nationwide network of Kinetic Electrical businesses can provide comprehensive and quality service to a varied client base – commercial, industrial, rural and residential. This way, our clients can be assured of prompt attention, quality advice and practical, productive solutions.

In 2009 Darren created a franchise business model that now boasts a network of 27 businesses from Kaitaia to Gore. He says the aim is to grow to 35–40 franchises.

“I could see the benefits of building a stronger brand that provided new businesses owners to leverage our existing reputation.

“There’s also greater buying power and sharing of knowledge, and it gives electricians the opportunity to own businesses but tap into a range of support services including business administration and marketing.

“Some of us are very good electricians but that doesn’t always translate to being good at every area of operating a business. It’s also opened up opportunities for each franchisee to secure work that they might not have been able to secure.”

Each Kinetic Electrical franchise has the ability to draw on the individual and collective expertise within the group.

Darren points to recent water projects including the new pump station in Haumoana. The project was won via the Kinetic East Tamaki branch in Auckland, as it had a relationship with the lead contractor business, but the work was done by both East Tamaki and Hawke’s Bay.

Whether it’s collaboration within the group or with other local firms where there’s synergy, Darren is optimistic about the future.

Website: www.kinetic-electric.co.nz

The right structure for project success

At Red Steel, it’s all about creating efficiencies to ensure deadlines and budgets are met.

Since 2002 Red Steel managing director Bob Hawley and his team have honed their processes and focussed on increasing production from their Pandora workshop.

Red Steel has developed streamlined processes within its supply chain, introduced smart software to track all projects, and invested in equipment that enables a turnkey project solution.

Red Steel started work on the project in August 2019 in the very early stages of the construction of the 20,600m2 post-harvest facility for Rockit Global.

The state of the art facility in Irongate was predominantly built of steel. In fact the building is made up of 33, 346 pieces of steel, which span a total of 57 kilometre and weighing 1012 tonne!

Red Steel managing director Bob Hawley says it’s been one of their major projects over the last year with the majority of the 39 strong workforce of detailers, fabricators and site crew involved in the project.

The steel was transported to the site and put together using 23,425 bolts. Working to a tight construction programme we staged our on-site activities to allow follow-on trades to commence work as we progressed down the building.

Bob says the Rockit project is the second largest food processing facility they’ve been involved with and he’s particularly proud that it was all done in house.

“We started on the project very early with our detailers working alongside the engineer consultants Strata Group, who did the design and by being involved early enabled us to tweak details, which made it more cost effective.”

“A job like this is about repetition. We love repetition as we get efficiencies going  that benefits all involved.

Detailing has been at the forefront of Red Steels quality procedures since it was brought in-house 15 years ago.

The business has gone to the next step introducing machinery on the shop floor that “talk” to the detailing software – parts are now cut, marked and drilled by machines that receive their instructions directly from software programmes removing the need to print drawings and risk human error when manually completing these tasks.

The latest machine is a PeddiWriter which adds layout marks on steel sections removing the need for fabricators to manually measure and mark out where items are to be welded together.

Only one other fabricator in New Zealand has a Peddiwriter, and they’re in the South Island.

Red Steel has some major projects on the go both in Hawke’s Bay and in Wellington.

Hawke’s Bay projects include the new large format retail centre in Taradale Road – The Crossing and a new multi-story apartment living and retail building in Ahuriri on the site of the former iconic NJ Price Building. Red Steel has also started on the HB Regional Aquatic Centre at Mire 10 Sports Park.

“There’s a lot of work in the pipeline and it’s exciting to be part of building landmark structures in the Bay.”

Delivering the best, time and again

Constant improvement and challenging the status quo is sage advice that siblings Barbara Brittin and Richard Kinnear took from their father Gordon, a pioneer in the development of refrigerated food storage facilities in Hawke’s Bay.

Gordon never went looking for accolades and he wasn’t one to conform but instead, he always looked for how things could be done better.

He was regarded as a risk-taker, willing to take a punt on business opportunities that came his way, and this led to him being at the forefront of atmosphere-controlled storage facilities within the horticulture and meat sectors.

Gordon was a lateral thinker who would challenge the status quo – so-called experts as well as bureaucracy – as he always strived for improving performance.

His first controlled-atmosphere storage complex was in Napier Road, Havelock North, in the early 1980s, and he followed this up by partnering with some American investors to buy the Whakatu freezer storage facilities following the closure of the meat works. Next up was a cool store in Caroline Road, on the opposite side of the railway tracks to Heinz Watties Ltd.

Gordon sadly passed away in 2016 but he had mentored Barbara and Richard well, each taking on his business smarts as well as bringing their own skills to the business, Britkin Construction, which had until then gone under the radar.

Today, what gives Britkin a point of difference to other industrial and commercial construction businesses is that they have skin in the game.

The pair say it’s easy to tell a client that their building will be built well and perform as expected, but Britkin can back it up with a track record of owning and operating food storage facilities.

As well as designing, project managing and building storage facilities, Britkin also has ownership in large modern facilities such as the Henderson Road Coolstores and Hill Road Coolstores used by horticulture leaders such as Bostock New Zealand.

Henderson Road cool store

“We have a vested interest. Not only have we built facilities for others but we’ve also built storage facilities for our family business interests, firstly beginning with Dad and the Napier Road cool store through to our latest projects at Hill Road and Henderson Road.

“It’s that experience that makes us different; we’ve worked out through trial and error what makes storage facilities and industrial and commercial buildings function as expected. We also understand the technology and innovations in the storage of food products, the logistics of moving products and the importance of ensuring that a storage facility is efficient and highly productive.”

Richard says Britkin adds more value to a client than just constructing a building.

“We like to be involved very early on in a project, when the client decides to build but they might not have found land to build on.

“We can help them identify the most suitable piece of land, help them navigate through the council consents process, offer advice on financing the project and then provide input into the design, based on years of experience. We then project manage and build the facility.

“We’ve been walking in and out of industrial and commercial buildings since we were kids and from our teens, we worked for Dad in storage facilities to now operating storage facilities.

“We’re not a construction company that just hunts out a tender and builds the complex; our value to the client starts much earlier and we can lead them on a journey to creating a high-performing and cost-effective facility, whether it be a cool store, a commercial office or a chicken farm.”

Britkin has been a long-standing construction partner to the Bostock Group of businesses, which includes fruit and squash facilities through to large-scale chicken farm buildings and a chicken processing facility for the Bostock Organic Chicken brand.

More recently, Richard has also been involved in the construction of a Recognised Seasonal Employment (RSE) accommodation facility in Irongate.

“There’s been a variety of projects that we have done for Bostocks and it’s been wide ranging, from fruit and vegetable processing to a chicken factory to worker accommodation.”

In the last year Britkin has also built a 2,900 m2 cool store in Pakowhai Road and a storage facility for animal food nutrition business Ruminate.

Richard says Britkin has strong contractor relationships across all aspects of construction, including geotech, structural engineering, surveying and planning through to technical and equipment specialists.

“We have long-standing relationships with many local firms and we always pull together the best team for the job.”

www.britkin.co.nz 

Big enough to deliver – small enough to care

Agnew Transport owner Willie Agnew understands his customers’ needs like no other.

Willie started his career as a fruit and vegetable farmer and to this day is still involved in the industry as an orchard owner.

“Coming from this background, I needed trucks to come and cart my own produce. I understand the importance of having a reliable carrier who can pick up and deliver produce in the best possible condition, on time and at a reasonable rate,”

This led Willie to purchase a truck for his own carting needs. He soon expanded and carted for other growers, establishing Agnew Transport Services Ltd.

“My relationship with Rockit started on the ground floor when they started distributing the unique apple that they sell today.

“We are proud that Agnew Transport continues to be Rockit’s main transport service provider for carting apples from their orchards to the packhouse, and local coolstore/packhouse work.

“Our transport dispatchers are focused with helping all our customers, including working with Rockit, to maintain the constant supply of apples from orchards to their packhouse.”

Agnew Transport offers a fleet predominately to service the horticulture sector but also has suitable equipment to do other commodities, including fertilizer, aggregate, silage. hay and general freight.

To support the transport division, Agnew Transport has diversified the business into two divisions – earthworks/civil and agriculture contracting.

“This has enabled us to assist our horticulture clients (including Rockit) with their new green field developments and any re-development within their orchards and vineyards.

“This has been a huge help to assist with our staffing requirements with work all year round, as the harvest season happens in a very small window of the year.”

As a smaller local company Agnew Transport takes pride in offering customers the personal touch a larger corporation cannot deliver resulting in the company catch phrase: big enough to deliver, small enough to care.

Willie says that as Agnew Transport is an established local business it offers an excellent knowledge of the area. Competitive pricing and flexible hours are other hallmarks of the company to meet customer needs.

This is especially important as every year Agnew Transport carts large volumes of fruit and produce to various packhouses and processing facilities.

“We have the systems and people in place to gear up to manage peak season requirements for our clients. Our experience means we understand their business and we know how to deliver what they need when they require.”

Rockit gets lift off with ECR Equipment

ECR Equipment does the heavy lifting for many of Hawke’s Bay’s leading horticulture businesses, supplying the likes of Rockit Global with lithium ion battery powered forklifts.

ECR is locally Hawke’s Bay owned and operated offering a one- stop shop when it comes to hire, leasing and sales of forklifts, lift trucks and tractors for orchard, packhouse and vineyard work.

ECR is big enough to service the larger players but small enough to be able to pivot quickly to meet urgent needs

ECR has grown significantly in recent years adding additional dealerships and brands such as Landini, McCormick, TCM, Unicarriers, Jungheinrich, Aisle-Master and Total (4WD).

During lockdown the business was an essential service and split into two teams operating in 12 hour shifts, six days a week to meet customer requirements.

The company operates a 24/7 emergency breakdown service as when the industry requires service, it needs it fast.

ECR believes supplying the equipment is only part of the solution. Our customers also need good servicing and backup support when needed.

By completing most things in-house such as battery repairs, hydraulic hose work, air con and tyres, we can offer a timely and responsive service.

When it comes to forklifts ECR Equipment can service all brands, even ones it does not supply. But generally it prefers to specialise in the brands it knows well.

The company also holds a comprehensive selection of parts for the brands it sells.

Keeping up with the latest developments is also important.

ECR Equipment is also at the forefront of the change to lithium ion batteries for forklifts through its association with Jungheinrich, a pioneer in li-ion technology that it has been developing for almost twenty years to optimise the performance of customers’ operations.

The batteries offer key benefits to packhouses and other industries, with less downtime thanks to faster charging, zero maintenance and a long-lasting battery life with constant power.

With a wet acid battery, which is the norm for forklifts, you have to remove the battery and recharge it. With lithium ion batteries you just plug in and recharge while you’re having your lunch or smoko break. Much easier and safer.

It’s no wonder then the industries ECR Equipment works with are making the change such as Rockit Global, which have recently installed 9 lithium ion forklifts for the first time, in its state of the art post-harvest facility in Irongate.

The technology works best for new sites rather than existing, as there is a large energy requirement for charging of the batteries.

ECR Equipment also walks the talk and around 70 percent of its own fleet is electric.

Any Jungheinrich equipment purchased from now on is also compatible with the new technology, making upgrading at a later date simple.

Backed by leading materials handling equipment supplier

ECR has a distribution partnership with Industrial Truck Sales Limited (ITS Forklifts), New Zealand’s leading supplier of Materials Handling Equipment based in Auckland.

In 1997, ITS Forklifts included the renowned Jungheinrich Forklift Trucks of materials handling equipment to its Distributor Network. This initiative has been warmly received in the New Zealand market.

Presently, with the complimentary mix of robust Japanese (TCM, Unicarriers) and sophisticated German (Jungheinrich) products, ITS Forklifts sit proudly in the market-place as one of the leading suppliers of materials handling equipment.

www.ecri.co.nz