About Astrid Austin

Astrid Austin is a journalist and writer who has journalism experience beyond her years. She began writing at 16 years old when she started interning at Hawke’s Bay Today during the school holidays. In November 2018, she began working full-time at Hawke’s Bay Today and over a two-year period she covered police, crime and court, health, Hastings District Council and education. Astrid left Hawke’s Bay Today in November 2019 to work fulltime with her father Andrew at the family media and communications business, AustinMedia. She also reports on local issues and breaking news for Hawke’s Bay App. If you have a story to tell, Astrid will find it and tell the story.

Cruise ships return to boost economy

Hawke’s Bay’s economy is poised for a major shot in the arm this summer with as many as 80 cruise ships set to dock at the Port of Napier after a two-year-long COVID-19 enforced hiatus.

The years preceding the COVID-19 outbreak saw the cruise industry become a mainstay of the Napier and wider Hawke’s Bay economy, with local tourism building opportunities to cater for an influx of international tourists wanting to spend money. Napier takes on a whole new persona and vibrancy when a cruise ship is in town, with shops, restaurants and local attractions very busy. But the economic implications of cruise ships reach wider than Napier, with wineries, tourist attractions and cafes in Hastings district benefitting financially.

Millions of international dollars have poured into the local economy as a result of these luxury vessels berthing at Napier. The impact COVID-19 has had on the Hawke’s Bay economy is best reflected by Napier Port’s financial year (FY) cruise revenue from 1 October to 31 September. FY2020 saw 76 cruise vessels berth at the port, bringing in $4.3 million in revenue.

This could have been even bigger but the season was curtailed due to the outbreak, with 11 fewer visits than forecast. FY2021 figures were bleak – a big zero. In a normal year cruise ships account for about three to five percent of port revenue but regionally, the figure is a lot higher. In the 2018/19 season, passengers spent approximately $23 million in the region.

There is no question that the loss of the cruise dollars due to COVID-19 hit the local tourism industry hard and many businesses that had built their livelihood around the cruise season had to look for any means possible to survive.

Hawke’s Bay Tourism CEO Hamish Saxton says while there are no new tourism operators since the last time the cruise ships visited, existing ones are gearing up for the season.

“At a recent cruise briefing to members and stakeholders, we met with tourism operators who were in business at the time we last hosted cruise ship visitors. The majority of these businesses have either been able to operate over the past two years relying on the largely domestic visitors or are now in a position to come out of hibernation with the return of this market. However, we do know of two businesses that are not returning.”

He says that the cruise industry is very important to the growth of the local economy. “The New Zealand Cruise Association estimated the 2019 cruise season was worth $30 million to the Hawke’s Bay region.” With kickstarting the local economy a priority, much thought was put into how to maximise the rebooting of the cruise season.

A Hawke’s Bay Cruise Restart Workshop was held in June, with Napier Port, Hawke’s Bay Tourism, NZ Cruise Association and Napier City Council presenting. The event was well attended by cruise industry operators and other key stakeholders and served as a valuable planning session ahead of the first cruise vessels arriving at the end of October. Napier Port chief executive Todd Dawson says demand for the upcoming season is robust.

The current schedule has more than 80 cruise calls to Napier booked during the upcoming season, which runs from October through to April. This includes 20 double days – two cruise vessels in port at the same time.

“Napier Port is excited to welcome back cruise ships and our team is busy preparing for the upcoming season. “We’re confident that Napier Port and Hawke’s Bay remain attractive destinations for the cruise industry and demand for the upcoming season is robust.” Todd says the first cruise ship booked to visit Napier is the Ovation of the Seas, which at 347.08 metres long is also the largest vessel to come into Napier Port. The last booking in the schedule is the Grand Princess (290 metres), currently set to visit on 6 April 2023.

“Our fulltime cruise coordinator role will be in charge of cruise operations on port for the season, with support from our cruise customer service team. We will begin recruiting for these roles this month,” says Todd. He says that while operations to welcome the ships back were going full steam ahead, public health is still of utmost importance. “In regard to public health, Maritime NZ will be releasing guidance for ports in the next few weeks.

We are waiting on that first and will then be working through some desktop exercises with our local stakeholder group, including Te Whatu Ora – Te Matau a Māui Hawke’s Bay (formerly Hawke’s Bay District Health Board) and NZ Customs.” A big game changer for Napier Port this cruise season is the new 350-metre 6 Wharf (formally called Te Whiti), which is multipurpose and capable of berthing the largest cruise vessels coming to New Zealand, including the Oasis-class liners, as well as container and bulk cargo vessels.

“Our marine team are still in the planning stages, including pilot marine simulator trials, for berthing cruise vessels at 6 Wharf and so it is too early to confirm the exact berth for the arrival of the first cruise ship of the season.”

Given the location of the port, the city of Napier is the first to benefit from the influx of tourists disembarking from the ships. Napier City Council manager business and tourism Steve Gregory says the council plays a significant role in Hawke’s Bay’s tourism offering, being responsible for some of the region’s biggest and key visitor experiences, attractions and assets, especially for families.

“The National Aquarium of New Zealand, Par2 MiniGolf, Faraday Museum of Technology and MTG Hawke’s Bay keep many families busy for the best part of two days. All bar one are based on Marine Parade. “Next to Par2 MiniGolf is the Napier i-SITE Visitor Centre, which was recently announced a Tier 1 site. This is the top tier for visitor centres, as outlined in the i-SITE NZ Future Network strategy.” Steve says council staff work closely with Hawke’s Bay Tourism, including on regional marketing campaigns.

“Recent campaigns targeting our key market of Wellington/lower North Island have been very successful. We’re close enough to attract people from the capital for long weekends. “Given three quarters of our visitors annually are domestic rather than international, this sector locally has been able to survive the worst of COVID-19.” When it comes to promoting the region to cruise ship passengers, Steve says the ship companies pass on information about the region they are visiting to each passenger planning to disembark the night before arriving. “Independent cruise passengers are welcomed at the wharf and given a map and some information about independent tours (tours that are not booked through the cruise ship).

Ambassadors and consultants at the Napier i-SITE Visitor Centre answer any questions passengers have regarding gardens, walks, places of interest and free things to do.” He says that information about the cruise ships coming into port are given to Napier retailers and tour operators.

A communications plan for this coming season is currently being worked on. Hamish Saxton says that Napier has always attracted positive reviews from passengers, particularly due to the Art Deco architecture. “Compared with some other New Zealand ports, the ease and speed of shuttles from the ship to the CBD has positive benefits for passenger experience and excursions.

Napier Port, Napier i-SITE and Hawke’s Bay Tourism are currently working through a return to cruise strategy, which allows us to identify any potential concerns.” He says that Hawke’s Bay Tourism sees its role as acting as a facilitator between the region’s tourism providers and those organisations that sell tours and activities on behalf of, and onboard, cruise ships.

“We create introductions and networking opportunities that ensure Hawke’s Bay and our operators make the most of this captive audience. Hawke’s Bay Tourism also provides information for onboard marketing, we participate in New Zealand Cruise Association events, and we take responsibility for general relationship management within this sector. We are members of the New Zealand Cruise Association, along with Napier i-SITE and Napier Port.”

Hamish says there is certainly a lot for cruise ship passengers to do when they get into port, with options ranging from the onboard recommended/endorsed tours to those the passenger organises independently. Some of the more popular activities or excursions include Art Deco vintage car and walking tours, gannet tours at Cape Kidnappers, food and wine tours, farm experiences, sightseeing experiences and Napier retail.

“It is also worth noting that there are ships where crew may be able to disembark. Some of the key activities they enjoy include cycle hire, cafes, retail and gyms.” Hamish says that it is important to view cruise ship visits as events. “As information has already been provided to the cruise lines months in advance, the work of Hawke’s Bay Tourism is largely done by the time the ship gets here. Then it is the role of Napier Port to manage the disembarkation process, and the Napier i-SITE Visitor Centre to assist with any booking and information enquiries.

“Collectively, we’ll be ensuring that our members and the Napier Business Association have the information to understand the schedules and ship profiles so that they can make informed decisions about staff resources and opening hours.”

Hamish says that while cruise ships don’t come in port for a specific purpose such as Art Deco weekend, two ships will be in port for the next festival and are expected to bring in nearly 30,000 visitors. For local tourism operators, the news is just in time. October 24 will be a day of celebration for Gannet Safaris Overland, of which 38 percent of its business comes from the cruise industry.

General manager Sophie Phillips says their team is made up of passionate drivers/guides who love highlighting the wonderful Cape Kidnappers and sharing their knowledge of the gannets, Hawke’s Bay’s history and the wildlife sanctuary. “October 24 will be a celebration day for sure!

It will be wonderful to welcome cruise passengers back into Hawke’s Bay. The cruise industry made up 38 percent of our business before the boarders closed, followed by another good 32 percent of international visitors. This has of course left a huge gap over the last two and a half seasons. “We managed to keep all of our staff on, be it with a very minimal roster. We had to put a halt on pretty much everything with minimal budget available.”

Sophie says the company focused on the domestic market and in particular regions within a certain drive time of Hawke’s Bay. “It’s certainly looking and feeling like it’s going to be all guns blazing this season but we will take it in small steps.”

Sophie recently had the experience of going to Los Angeles with Tourism Minister Stuart Nash and Tourism New Zealand. “The event is Kiwi Link and it is held over three days. There was an exciting buzz that New Zealand has opened its borders again and, of course, finally now our maritime borders are open too. Promoting Hawke’s Bay as a region and Gannet Safaris Overland was a huge success.”

Partnerships needed to tackle region’s housing shortage

Housing was once regarded as an issue for Central Government to deal with, but this is changing as it becomes a priority of the Hastings District Council, through its Hastings Place Based Housing Plan, and Hastings Medium and Long Term Housing Strategy.

The plan, launched in 2019, has seen Council partner with central government, iwi and local providers and stakeholders to deliver warm, dry, and secure housing needed for people and whānau in Hastings.

Speaking to The Profit on a driving tour of the residential development in the district, Council chief executive To’osavili Nigel Bickle is buoyed by the progress they have made, but recognises they need to continue to do more.

Nigel Bickle

“It is about how you create the right solutions for place and that’s not been the focus of central government previously, and councils historically have said: ‘well our job is to make sure there is enough forward land supply’ but doesn’t go beyond that.

“So, it was quite a different place but one that [Mayor] Sandra [Hazlehurst] and councillors were willing to step into because their predominant lens is a wellbeing lens.”

The district’s housing shortage hasn’t happened overnight and has been “decades in the making” but supply that is being created is now being consumed at record levels.

“You want to avoid a situation where you run out of land because that’s where the problems really do start to compound.” They are confident in the short to medium term, but traditionally, a sensitive topic has been what land should be used for development, with growers arguing that fertile land should not be used for housing, but to grow crops. It is something the Hastings District Council is sensitive to, but also tackling head on.

A key aspect of council’s housing strategy is a residential development programme that provides certainty for developers and choice in the housing market, being staged at a rate that balances the cost to council of installing the required infrastructure against market demand.

This is taking place across Flaxmere, Frimley, Havelock North and Te Awanga, and other greenfield areas rezoned residential are going through the development process at Howard St, Parkvale, and Iona and Brookfield Rd in Havelock North.

Council has also made changes to the district plan to allow for seasonal worker accommodation to be built in the light industrial and general industrial zones at Omahu and Irongate.

“The council gets that our success long term goes to what we grow on the Heretaunga Plains, but you’ve got people saying we can’t keep doing greenfield developments on our fertile land so that’s putting pressure to do more intensification of CBD and CBD fringe suburbs.”

“If we’re not going to keep doing greenfields developments on land, we have to utilise the footprints that we’ve got and find ways to intensify housing in the CBD and CBD fringe suburbs and get more return on the land that we are bringing because we just don’t have an endless supply of land.”

While they see a way of building quality density housing in these areas with apartment living and more terraced houses, the infrastructure was not designed to accommodate that style of living and will require significant time and investment.

As a result, they have applied for $100m through the Government’s infrastructure fund.

Further up the road in Wairoa, a working group established in response to the current housing shortage in Wairoa, has found demand in the district is outpacing supply. It is a situation, that if left unchecked, is only going to get worse. The current shortage of about 150 homes could increase to 500 in the next 10 years with the expected population growth.

Wairoa District Council chief executive Kitea Tipuna says they are working as a housing enabler in partnership with local iwi and providers in relation to residential developments in the district.

While there are developments, including a 38-lot mixed housing subdivision in the pipeline, official resource consent applications have not yet been granted.

Kitea says a local housing strategy is being worked on to cater for all their community needs, and a  housing co-ordinator has been appointed to work collaboratively with key stakeholders in the Wairoa region.

The one-year position will include exploring opportunities for housing initiatives, best use of resources and reporting on the progress and outcomes of the housing strategy relating to the development of social housing, Papakāinga, and affordable home ownership.

“The role includes active promotion and coordination of community collaboration by supporting iwi, government, and non- government agencies to work together within their respective sectors to achieve better outcomes for whānau.

“We know our community works best with people who recognise the unique nature of our district. It is important organisations like Kāinga Ora, differentiate between the communities they work with. Wairoa may not need whole new suburbs or high-rise apartments, but we still have a housing need and require support.”

While the housing capacity analysis suggests Napier has sufficient development capacity over the short (three years), medium (seven years) and long term (30 years) to meet demand, it has found there is significantly greater demand for housing than the market is likely to provide resulting in a lack of affordable housing options.

Napier City Council CE Dr Steph Rotarangi says housing solutions are essential.

“We have been working with our partners to develop Napier’s Spatial Picture, essentially asking what does Napier look like in the future and how do we get there today?

The result, Steph says, is a new focus on medium density residential intensification (like terraced houses or walk-up apartments) around the city’s centres and main roads.

“This has been extremely useful, to keep an eye to the future while we deal with housing pressure here and now.”

The issues facing Napier are compounded by the fact that the city boundary is small, many of the suburbs are on a flood plain and the area is vulnerable to tsunami. The city is also surrounded by highly productive plains land, which requires effective and sustainable management. Where there are hills, the infrastructure to support growth is limited and difficult to support.

“There’s also demand for new industries and businesses. We are in a period of growth and high demand for competing resources.  We are fortunate to have a lot of people in Hawke’s Bay with the drive, expertise, ideas, and on-the-ground knowledge to help navigate Napier through these pressures as we set about working with our partners to solve our housing needs.”

She says that the council was working with mana whenua, a number of different developers, central government agencies and local providers to ensure appropriate housing needs are met.

“Depending on the stage of the development, some of the work we undertake is commercial in-confidence and not able to be provided. Other information and statistics are transparent and/or subject to resource consents and building consents.”

Two big projects in Napier at present are the Mission Estate development, with about 600 residential sections, and the Riverbend Road development, with 650 residential units, which is currently being assessed by the new Government fast-track process.

Steph says that by law, the council needs to provide for at least 6.5 percent residential growth.

“As set out in our Housing Development Capacity Assessment 2021, based on a medium-high population projection, an additional 2,700 houses will be needed to meet demand in Napier by 2030, particularly 1-2 bedroom and affordable housing.

In a bid to cope with the demand, the council has developed an end-to-end team of key account managers to assist developers with their consenting process to support economic development in Napier.

“This framework kicks in when developments require the delivery of multiple internal business units (i.e., planning, infrastructure). This process aims for efficiency in service as opposed to building capacity.“

She says there are also structural changes now at play at a national level including Local Government reform, RMA reform and a number of National Policy statements. There is also a new emphasis on climate change, Kāinga Ora and MHUD initiatives, and significant developments such as fast-tracking of “These are all things the council needed to evaluate whether we are structured to respond effectively.”

Steph says it is council’s role is to ensure there is sufficient, suitable land available in order to have competition in the market so that developers can respond to opportunities and build dwellings.

“Zoning land is the main area that council can influence. Developers control when and where housing opportunities are realised including whether or not a development is ‘affordable’. Council therefore has a key role to enable land availability but by itself cannot deliver housing or affordable housing to meet expected demand.”

In Central Hawke’s Bay, the District’s Mayor Alex Walker says there has been year on year growth in consenting for new residential dwellings, with a 247 percent boost in new lots being created in the 2020-21 financial year.

She describes the region as being on a journey of positivity and growth.

This is evidenced by the number of key sizeable residential developments across the district that are either underway, or shortly to break ground.

In 2020 an additional 1500 new homes in the district were forecast by 2031, with this assumption now reforecast in November 2021 to be an additional 1700 homes by 2031.

“In the short to long term, land availability is not going to be a constraint on development going forward. Analysis of resource and building consents for the last five years indicates there are up to 2,500 unbuilt sections in the pipeline – 80 percent of these are from applications since the start of 2020, including those still in the processing stage.”

There are also plans to release further areas for development.

In 2020 the council developed its Central Hawke’s Bay 2050 Integrated Spatial Plan, to promote and encourage sustainable growth and smart use of its existing infrastructure.

“As a priority project, council has been progressing towards the development of the Waipukurau South Growth Precinct, with an anticipated yield of 950 lots over the next 15+ years in the centre of Waipukurau.”

“This precinct in development with both private landowners and the Heretaunga Tamatea Settlement Trust, has been successful in the first round of Kainga Ora’s Infrastructure Acceleration Fund, as a development to ‘fast track’ implementation, and if successful the first houses can be expected in the next three years.”

The big challenge facing Central Hawke’s Bay, like the rest of New Zealand, is finding the capacity and skills in the building sector to develop these sections.

“The need for housing – including social and affordable is significant. Over 60 individual families are registered for emergency housing in the district and while the number pales to those in or on emergency housing lists in Napier and Hastings, proportionately in relation to population the number is high,” Alex says.

She says that with a growing population, the lowest unemployment rate in the region and businesses in desperate need of employees, unlocking housing is critical for the long-term success of the district.

“Council is pulling every lever available to it to support housing. This has included the establishment of the Tamatea Housing Taskforce, a housing partnership project between Te Taiwhenua o Tamatea and council. Council over the last four years has also been advocating for and identifying housing opportunities with both Kainga Ora and Ministry of Housing and Urban Development, which has seen a site in Waipukurau purchased for housing by Kainga Ora and eight new homes being purchased in the district by Kainga Ora in late 2021.”

In the past six years, Greenstone Land Developments has supplied 73 per cent of the finished residential section supply for Havelock North and Hastings, and currently has about 300 sections in the pipeline.

Managing Director Tim Wilkins says they have seen a significant increase in demand in the last two years due to an influx of people moving to the region and a natural increase in population which has brought about a lack of supply.

“We can keep up with the demand at the moment, but there are resource problems at local government level in the processing of these developments though to title.”

Tim says the biggest issue facing developers in the region in the future is the land resource required for development.

“There’s a real conflict between land that’s very valuable for horticultural export purposes that shouldn’t be put into development and where development should occur going forward as it is critical to provide housing to all sectors for our growing population.

And intensification in the CBD is not in “demand”, he says.

“The reality is that people don’t want to live in apartments, and they don’t want to live on very small 300m2 sections. It might stack up financially in major towns in New Zealand, but certainly not provincial towns in New Zealand.”

The Business of influencing

Being paid to give your opinion on anything and everything sounds like a dream job, and it is for a number of Hawke’s Bay and New Zealand influencers.

In the age of social media, the role of influencers has become pivotal in reaching targeted and general audiences.

What do these influencers have that you and I don’t? Followers.

Followers on Instagram. Followers on Twitter. Followers on Facebook. Followers on YouTube. The greater your following, the bigger your potential pay cheque.

Jamie Curry went from being a bored teenager in her bedroom in Taradale to one of New Zealand’s highest-paid and most followed influencers, commanding the attention of a staggering 8.2 million followers on Facebook, 1.25 million followers on YouTube, 342,000 followers on Instagram, and 280,000 followers on Twitter under the profile Jamie’s World.

At her peak, she had a 25 million-strong legion of young social media followers. Such is her celebrity status, she even has an agent and commands six figures.

But when Jamie started out back in 2012, it was almost unheard of for a non-traditional celebrity to be able to make money off social media, let alone to have a manager.

“It was an accident,” says the now 25-year-old. “When I started, I didn’t even know you could get famous or whatever on the Internet.”

Her amusing slice-of-life-videos came about after her friends — who were used to her sharing meme photos within the group — suggested she create content for the wider public.

That decision, she says, “changed my life”.

“I went from being 15 at school and no one knowing who I was to not being able to go anywhere without getting recognised — not so much now but when I was 18, 19 and 20 years old.

“So that was kind of weird. In the space of four years, I was living a completely different life. I’d never really been overseas and now I’ve been everywhere.”

And she basically has; even ticking off Antarctica where she filmed a four-part series, Jamie’s World on Ice, in 2017.

“So yeah, my life did change quite a bit from posting memes for my friends to posting videos to people all around the world.”

As her following grew so did the offers from brands wanting her to advertise their products or travel to events worldwide.

“When it was going up a million each month, it was like, ‘Ah, okay, I have quite a big following here’. So then that’s when I went and got an agent.”

But they weren’t interested at first. “It was quite new at the time and they were sort of like ‘No, we manage actors and singers. What are we going to do with you?’, which is quite funny because that’s just the thing they do now,” she says.

Despite her success, Jamie doesn’t believe she is an influencer. Simply, she is someone who “got lucky and got a following”.

Called a ‘creator’ back in the day, she found her niche in sharing her “boring life”, just like that of many of her followers.

“I was at school and I just did normal things that were relatable to people at that age and at that time.”

And she wants to continue down that path. “I’d rather make content, really, really good content.”

Social media trainer, coach and consultant Jodine McIntyre, whose trading name is Social Smarty, says a social media influencer is simply someone who has an audience on social media (Facebook, Instagram, Twitter, and the like) that they can influence the opinion, choice or behaviour of.

And although one may assume someone has to have hundreds of thousands of followers to be eligible for such a title, Jodine says there is no minimum audience size required.

“In fact, it’s often the influencers with smaller audiences, referred to as nano or micro-influencers, that have the most influence on their audience.”

There are a number of influencers — whether they identify with the term or not — in Hawke’s Bay, but the key to creating a following is authenticity and consistency.

“The best way to approach social media, particularly if you would like to become

an influencer, is to focus on creating a human-to-human connection. Imagine you’re connecting with one individual person.

“Through your content share with them your knowledge, your thoughts, your opinions and glimpses into your daily life.

“Remember that not everyone will connect with you but by showing up authentically and consistently, those who enjoy your content will become connected to you. They will look forward to seeing you in their newsfeed. Those who don’t enjoy your content can scroll on by.”

Building an audience is much easier when you have a clear niche; for example, one may share content around exercise, cooking or travel.

“Many influencers share content multiple times per day. They also treat their followers as if they are personal friends, sharing behind the scenes of their day, vulnerable moments or exciting events, in the same way you might share with a best friend.”

Take Hawke’s Bay-raised, Auckland-based solicitor Tabitha Lorck, who under her profile @fattab has found more than 9,000 followers and a whole lot more perks as an Instagram food influencer.

A self-described foodie, Tabitha started out documenting her food experience as a university student almost six years ago and now considers it a ‘side hustle’, with food brands and eateries approaching her to taste and share their products.

At one point, she even boasted a website that she would use to showcase the best food deals on offer. “It’s not like I planned to have this big Instagram profile, it just kind of happened,” Tabitha says.

“It kind of took off from there. I guess people who followed me had the same kind of interest — looking for a cheap eat that wasn’t terrible hall food — and that’s where it all started.”

She believes her success has come out of remaining authentic and relatable, even as her following and reach has grown.

And as she has evolved in life, so too has her Instagram content. No longer just focussed on good deals, Tabitha’s account has grown into an everyday review of food.

Tabitha says businesses are now realising the power social media harnesses, and are using it more and more.

A lot of the time, she finds businesses and brands contact her when they’re new or are looking for feedback and exposure. In the age of COVID-19 and ever-changing restrictions, influencers have become a viable way of generating income.

And as an influencer of sorts, Tabitha says being able to help and support small businesses during this time “is a definite perk”.

This year alone, the food influencer says she has done the most paid collaborations since she started the account. “And even then, it’s only a handful.”

Although, she mostly does unpaid collaborations, where no money changes hands, only food products. “I get about three or four packages a week arrive at work, so there definitely are perks in it for me.”

But don’t be fooled into thinking it doesn’t come at a cost. The food influencer estimates she spends at least a couple of hours each day behind the scenes.

While she thought she would have stopped it by now, the lure of the different opportunities available has always brought her back to her ‘why?’.

“Don’t get me wrong, if somebody offered to pay me to travel the world and eat food for free, I’d jump at it! But realistically, I’ll just keep it going until it fizzles out, and it can remain a side hustle.

“I don’t think I will turn it into anything more unless I had to; say, if I lost my job and had to improvise, then maybe I’d look at turning Fattab into something more.”

But like Jamie, Tabitha says social media is changing all the time. Gone are the days when weekly uploads were enough and there was a much smaller number of

influencers on an equally small network of social media apps.

“If you don’t keep up with it, I think eventually you will get left behind. I’m not on Tik Tok and I don’t really do the reels on Instagram … so I’m not too sure where that leaves me!”

Jamie tends to agree but believes there are more opportunities available nowadays as people have come to understand what being an influencer means and are more accepting of people having the title.

“It’s a lot more saturated and you’ve got to really find a niche in a market, but I think there’s definitely room for this influencer thing for years to come.”

She believes influencers will become the next “big celebrity”.

“I mean, I think the idea of these big out-of-touch, out-of-reach celebrities is kind of dying out and people prefer people they can relate to. They like to see them as normal people.”

When the pandemic hit early last year, Jodine says they saw record online traffic as people around the world craved human connection without the ability to connect in person.

“Brands who are not using social media marketing missed out on that traffic surge and the ability to connect instantly with a massive global audience.”

She says almost 3.8 million Kiwis are active on Facebook at least once a month. For Hawke’s Bay, that number is around 110,000.

“This is a huge opportunity for brands to meet their existing and potential customers where they are already spending a tonne of time.”

Wellness blogger Libby Rainger, who hails from the Bay, turned to Instagram soon after starting her business The Wellness Platform in 2017.

“I got into the space by accident. I know that most businesses are on Instagram these days and for my offerings (coaching and corporate workshops), it seemed like the best way to get work was to promote what I was offering on Instagram.”

She also has a podcast and blog, and has a following of more than 2,000 people. The journey has been “very organic” and her focus has never been about being an influencer but rather about growing her business.

“I post tips, testimonials and examples of what I teach, and now I find that almost all of my work comes directly from followers on Instagram.”

Her success has come from posting the behind the scenes of her life.

“When I started, I didn’t post much about me, the person behind the business. It would be lots of text quotes or testimonials. When I decided to talk about and post whatever I wanted to, including snippets of my own life, the followers started to flow,” she says.

A goal of spreading “as much froth” as he possibly can has amassed Havelock North man Jack Jensen a 90,000 strong following across social media platforms.

The Kiwi action sports enthusiast grew his business MSFT Productions from an initial passion for capturing the missions he and his group of mates, The MISFITS, got up to on land and in the water back in 2013.

“Developing my editing and production skills and knowing that all the boys love to send it allowed me to create epic ‘sendy’ moments and turn them into pieces of content for fellow ‘frothers’ to enjoy,” Jack says.

In less than three years, the 25-year-old has been able to turn his passion into a living through his authentic way of living life both on and offline. That, combined with a knack for content creation.   

Not only does the group do videography and photography through MSFT, but they now also collaborate with other brands and businesses nationwide, sell clothing all over Australasia, and host extreme sports and live music events.

“It’s been pretty crazy to see what it’s become,” he says. Yet the self-confessed frother believes it’s just the beginning of what he pictures MSFT being, and the scale of what they’re going to be in the future.

“But the whole picture and the whole meaning behind it is so much bigger than just straight social media; it’s a platform from which we can directly inspire people to live. By a click of a button or a scroll, you can see what we’re up to and it pumps people up to go and do it themselves.”

Jack’s no-holds-barred approach to life has also seen him use his platform to shine an important light on mental health, more so than before with the recent loss of one of his good mates.

Called #sparkthatchat, the campaign aims to spark those hard conversations and raise money to further support the work of the Mental Health Foundation.

“Being able to utilise the platform to help people is my main objective, and to just get people amped to really live and get back to living in the present.”

While big followers can mean big money, Jack says he will never “sell out” if he believes the brand doesn’t align with MSFT’s purpose.

“The brands I’m working with have been awesome and truly align with what we’re about. It’s really cool that now it’s got to the point and the scale of getting paid to do exactly what I want to do, and that’s to send it as an extreme sports athlete and create rad content and work with just epic people wanting to do cool stuff while they’re here on this planet.”

Where in the past there was an expectation by brands that social media influencers would promote a brand in exchange for free products or services, Jodine says that is changing.

“Influencers are now commanding payment that reflects the impact their endorsement can have on a brand as well as the time and resources it takes to create content.”

The Social Club is an Auckland-based agency that connects brands with New Zealand and Australian influencers. Based on data from over 3,000 campaigns, they would expect someone with an audience of 10,000 people to be paid NZ$360–400 per social media post.

Take the Kardashians, who have famously hit the headlines for charging hundreds of thousands of dollars per Instagram post.

The challenge, which the New Zealand Advertising Standards Authority (ASA) aimed to address through their guidance on influencer advertising content released last year, is for consumers to be able to identify what content is actually an advertisement.

Jodine says the guidelines give greater transparency to consumers so that they can make an informed decision about the products or services being advertised.

Content that the ASA deems as advertising needs to be clearly labelled as such for consumers and is the collective responsibility of not just the influencers but also the advertisers and any agency involved.

Jamie understands the reasoning behind the move and believes there is more of an acceptance from consumers that influencers get paid. But that doesn’t mean effort isn’t required.

“In 2013 and 2014, people really didn’t like that I made money off things,” Jamie recalls. “And it was strange because it was like, I’m giving you so many hours of content and entertainment per week, why is it so horrible that I get paid? It was really weird.”

Recently, she did work with Coca-Cola. “We tried to make it as entertaining and authentic as possible. I believe when you are being paid to advertise a product, you should still put effort into it and still make it entertaining for your audience.”

And if she doesn’t like a product or align with their messaging, she won’t accept it. Why? “Because that’s dumb,” she says.   

“I think making it authentic while still entertaining is important, because that’s what people follow me for, to be entertained. So why would I do a boring little ad?”

Having lived the best part of 10 years in the public eye, Jamie now posts less frequently, having just come back from a year in the UK with her fiancé, most of which was spent in lockdown.

There’s no doubt social media has come with great reward for Jamie. Although her life and the platform that gave her so much has changed over the years, her heart will never leave her “first love”. Nor will her quirky sense of humour she is famed for.

“I’m not doing too much right now, I’m just kind of figuring out what I want to do with the space that I have.”

Cricket loving duo go into bat for retirees

Cricket-loving father and son Barry and James Rosenberg have combined their knowledge and experience to produce an e-book called 65 Not Out, which is aimed at helping people plan for retirement.

Barry, a career chartered accountant who now specialises in family business and farm succession planning, and James, Frimley Lifestyle Village manager, used a cricketing term as the name for their website and e-book. The concept has been developed for people nearing retirement and even those who ended their working lives a while back. The book, as well as an accompanying workbook, allows people to plan for their transition from work to retirement.

Barry says his experience as an expert in family business and farm succession and exit meant 65 Not Out was a logical next step.

“We got together in 2016 and started planning what we thought would be a pretty comprehensive programme to help people transition to retirement. I was nearing the end of my career and James was managing the Frimley Lifestyle Village. He saw quite a number of people come to the village and quickly lose a bit of their purpose, with their minds and their bodies becoming less active.“It is a massive change when you move from one phase of life to another – transitioning from a working life to a retired life is revolutionary and can be daunting. You go along each day and you’re busy when you’re working, then all of a sudden, there’s this huge change from a very routine, structured life to a life where you’ve got the ability to do what you want to do and time to do it,” says Barry.

Barry and James started the website with the intention of running it all online but have now changed that to a two-book downloadable concept.

The 52-page contents book along with the 32-page companion workbook is a one-off subscription-based purchase and can be downloaded from the website https://www.65notout.com/.
The programme details nine steps to assist people planing for retirement, while the 32-page companion workbook contains questions that allow for reflection on life and desires for the future. The nine steps are: transition to retirement; planning for retirement; health and well-being; business and farm succession and exit; money and finances; attitude and motivation; utilising technology; planning your estate; and travel. The book also has advice from experts in various fields.

James says that for many people, the big emphasis when talking about retiring is money.

“The first thing that pops into their head is money and obviously it’s important, but we also focus on other parts of life, especially health and well-being.”

Barry says that each section of the book has articles on different aspects of retirement.

“There is an article asking the question about what type of retirement you would like and one on what you will do in retirement. Then there is assistance with your health and well-being, keeping your body and your mind active and looking after your mental health.”

James adds that loneliness is also dealt with as it is a real issue facing retirees.

“We recently met someone who is struggling a bit with exiting a business but needing to at 69 years of age. The business was quite people-intensive, but now she is struggling a little to fill up her days. That is what we’re trying to help people avoid with this e-book.”

One way to counter loneliness is for retirees to move into lifestyle or retirement villages and the book looks at the benefits of this move along with the options available, including the ownership model versus the licence-to-occupy model.

“We talk about all the differences as well as the advantages and disadvantages of both models,” says James.

Barry says another critical aspect of later life is planning your estate.

“There are so many people that need a will but have not got one. Only 50 per cent of people in New Zealand who should have a will have got a will.“There are a lot of people out there who need to give attention to their estate planning. When they’ve finished work with more time to think about such matters, they should be seriously thinking about this because as we all know, anything can happen to anybody at any time,” says Barry.

“Another big issue for people in their 50s who are working is caring for their elderly parents who aren’t very well. Their own work consumes their lives and they really have no idea how to care for their elderly parents. This is just one issue that keeps many people awake at night.”

Barry, who ended his career in March 2020, now has a PhD to complete. He also writes a number of articles for the 65 Not Out Facebook page.

He says that many of the subjects he writes about come from everyday conversations.

“I just pick the topic of conversation up and then while it is fresh in my mind, I’ll put pen to paper and write, which goes up on Facebook. At the end of the year, we’ll incorporate all those articles into an updated version of the e-book.”

Barry and James both believe the most important part of their venture is helping people.

“If we help one person, if we make a difference to one person’s transition from work life to retirement, then we will be happy with that,” says Barry.

“We want to give people the tools to cope with some of the issues and the changes they’re about to make.”

School student lands key governance role on YES – Sam Wixon

A “transformational experience” has not only propelled former Havelock North High School student Sam Wixon into the business world but landed him a key governance role.

Having competed in The Lion Foundation Young Enterprise Scheme (YES) for the past two years, the 18-year-old has been elected as the youth trustee for 2021–2022 on the Board of Young Enterprise Trust, which provides strategic direction and governance for the organisation.

“One of the biggest reasons that I applied for the youth trustee role was because I’ve had such a transformational experience with YES and I really want and hope that other people can have that same experience,” Sam says.

He hopes to have a positive impact on the bicultural side of Young Enterprise. “I want to make sure there is a strong voice for the students and a good understanding of what the students are after and what it is like going through the

programme currently.”

During his final two years of high school (2019–2020), Sam’s business Te Kete ō Tangaroa developed an alternative to polystyrene bins, drawing inspiration from the mātauranga of his tūpuna to do so.

Passionate about business, design and te ao Māori, Sam was inspired to take polystyrene out of circulation, offering an alternative with his own bins made

from a biodegradable material that could also be industrially composted.

Te Kete ō Tangaroa received three National Excellence awards, the He Kai Kei Aku Ringa Award for Rangatahi Entrepreneurs two years in a row, and the HSBC Award for Environmental Sustainability in 2020.

It was also one of the five YES businesses selected for the Global Kaitiakitanga Project in collaboration with New Zealand at Expo 2020. In 2019, Sam was in the Uprise digital team at Entrepreneurs in Action (EIA), which took out both business challenges.

Sam says he “never would have thought” he would be able to achieve what he has, but YES pushed him and showed him his potential. “It made me a lot more open to taking and grasping at every opportunity, pushing myself and being resilient, and

I think that’s really transformational for myself and most people.”

As well as his trustee position, Sam has recently begun a Bachelor of Design Innovation majoring in Design for Social Innovation and minoring in Public Policy at Victoria University of Wellington.

His experience with YES has meant he now has a “really good tool belt of abilities and understandings that are more than what we just get out of the stock standard school experience”.

As for his business, he is unsure what the future holds.

“I have been in contact with different organisations and groups about it and the overall conclusion I’ve come to is that it’s going to take a really large amount of money to be able to get

it to a point where it will be market-ready, which is something I can’t do by myself.”

Sam’s success is the latest in a long list of trailblazing Rangatahi from Hawke’s Bay who have achieved national success through YES. Most notably, former Karamu High School student Jeriel Sajan, who was the first to hold the youth trustee position for 2019–2020.

The end of Jeriel’s term has seen her take up the newly created position of Hawke’s Bay and Gisborne regional coordinator – a role she is looking forward to diving into headfirst.

A YES alumna who participated in both 2015 and 2016, Jeriel developed a passion for both business and the work of Young Enterprise and is excited to now be a regional coordinator.

Jeriel has continued her keen interest in business and is currently completing a Bachelor in Business Studies at the Eastern Institute of Technology (EIT).

“When the opportunity to be the national youth trustee came up, I thought I would love to give back to the organisation; and then actually being involved at these different levels, I just fell in love with it, so this is like my dream job,” Jeriel says.

She not only hopes to increase participation for the region – already at 450 students – but also see students place at nationals as well as win a sponsored award.

“We certainly give the rest of New Zealand a good run for their money and we would love to show that we are actually leaders in this area, so I’m going to be pushing for that in the coming year.”

Despite the disruptions faced because of Covid-19, more than 4,000 senior secondary students took part in YES last year, setting up over 1,000 companies between them. Only 21 of those companies made it to the national final, including Te Kete ō Tangaroa.

Hawke’s Bay also won three sponsored awards – the same amount as Wellington and just one less than Auckland, who has almost three times the number of students participating.

Jeriel believes Hawke’s Bay’s success is down to people seeing the value that YES has on a young person’s life.

“I think people get onboard with the momentum and they can see how a young person becomes more confident and more resilient after they’ve had a chance to give this a go, and the more the region gets on board the more our Rangatahi can really thrive.”

As part of the programme, Jeriel is looking for people to consider being a mentor for a team. “These young people would really benefit from having an older person who is more experienced in business or other sectors.”

If you want to find out how you can be a part of YES here in Hawke’s Bay, contact Jeriel on jeriel@hbchamber.nz

Call of duty interview inspires new innovation for smart phone

Peter Fowler has an entrepreneurial spirit, an uncanny ability to see what others don’t and to always find a gap in the market for innovation.

A resident of Kahuranaki Road in the Tuki Tuki Valley, Peter is a journalist by profession. He has worked in newsrooms and was the Radio New Zealand (RNZ) voice of Hawke’s Bay for a number of years. But he was always questioning and probing. For Peter, innovating was always where he wanted to be; finding ways to bring the news to a mass audience in an easy and accessible digital format was always a priority.

It is this quest for better ways of delivering news that led him to create newsroom.co.nz, a digital platform that has gone on to be one of New Zealand’s top news websites, with a reputation for independent and investigative journalism.

Peter has long since moved on to his next venture, an app called VoxPop, which transcribes voice to text and is also of broadcast quality so allows it to be used for radio interviews. The term ‘VoxPop’ is short for ‘Vox Populi’, which means the voice of the people.

Peter says the concept came to him when he was the RNZ Hawke’s Bay reporter in 2016. He stumbled across a column of light armoured vehicles (LAVs) on a military exercise and needed to conduct interviews there and then.

He says that there was one problem, he had left the cord for his microphone in the office. He ended up using his phone to record the interviews.

“I came back and cut together a piece for Morning Report and it was very hard for the untrained ears to know that it had been recorded on a cell phone as opposed to a $4,000 recording machine.

“It then occurred to me that everyone is essentially walking around with a recording studio in their pocket and it could be possible to get production quality recordings from anywhere via your phone.”

Peter soon realised that the groundbreaker would be to have an app that recorded interviews and then transcribed them to text. Together with co-founder Andrew McMillan, VoxPop was born. However, they knew they had to get it out to the American market. They contacted Demian Perry, then the digital director at National Public Radio in the United States, who loved the idea, but later confided that he did not think it was possible to achieve given the complexities involved.

This introduction led to interest from American University Radio WAMU in Washington, DC and its radio talk show 1A.

But first, the product needed to be tested; so Peter built an RNZ VoxPop and trialled it on Jesse Mulligan’s show in the summer of 2017.

“It worked really well and so we built it for 1A – which has an audience of about five million and is syndicated on about 600 radio stations across America – and they embraced it.”

Peter and Andrew believe in a “viral” strategy – one that appears to have worked so far.

“We’ve priced it really low at the moment, because when you develop a new product that does a new thing, the first thing you need is proof of concept.”

To do this, users had to prove for themselves that the product was better than what they were doing at that time.

“The biggest problem I had in 1996 when I wanted to start newsroom was people didn’t understand the Internet, he is hoping the American market will open up a bit more as the grip of Covid-19 loosens.

He says a key strategy is getting a new pricing structure by using a business model whereby many clients pay small amounts of money rather than having a large upfront cost.

Now VoxPop has WFYI in Indianapolis, Science Friday, which has had Dr Anthony Fauci as a guest, and it is about to launch on The Money Pit Podcast. The product is also being launched in Australia with newspaper production company Pagemasters, which will act as the agents to sell VoxPop there.

With the launch of The Money Pit VoxPop comes an important update that means broadcasters will be able to publish comments back into the wire, therefore completing the ‘feedback loop’.

“It becomes a form of social media driven by voice. You have your own branded social media that is moderated, rather than engaging people on Facebook and Twitter where there are trolls and people get distracted.”

While VoxPop is very much anchored in public radio, the opportunities are endless. Peter has learned from the newsroom venture and recognises that it is possible to keep

one’s core product while pivoting and adapting where necessary. This mindset led them to change VoxPop into a remote recording studio for New Zealand and Pacific Community and Access Radio during Covid-19 lockdown last year. VoxPop Studio, as it is called, is still being used by broadcasters.

VoxPop is actively exploring interest from people who would like to use it for research, consultancy, commerce and customer interaction, as well as for people with hearing or visual impairments.

Overlaying all of this is the so-called ‘new Internet’. Peter foresees a time when VoxPop is integrated into the voice assistant webspace whereby users command their assistant (Siri, Alexa, etc.), record a VoxPop and send it all through the smart speaker network.

Peter is hopeful for the future and says Business Hawke’s Bay has given him good advice along the way.

“If you are an entrepreneur in Hawke’s Bay and you’re wondering about how to do things, Business Hawke’s Bay can be a huge help.”