About Brenda Chapman

The Eastern Institute of Technology (EIT) offers you over 130 qualifications from certificate and diploma, to degree and postgraduate level at campuses in Hawke’s Bay, Tairāwhiti (Gisborne) and Auckland. Or learn at one of our Regional Learning Centres situated in Hastings, Maraenui, Ruatoria, Tokomaru Bay, Waipukurau and Wairoa. EIT Hawke’s Bay is one of New Zealand’s most attractive campuses with superb architecture and shaded outdoor areas for study on warm days. EIT Tairāwhiti’s two campuses are located in the heart of Gisborne, near the Taruheru River, and you can’t get more central than EIT Auckland’s location on Queen Street! When you choose to study at EIT you’ll get the kind of experiences that will help you gain the knowledge and skills to get ahead, whether you want to break into your chosen career or change direction in life.

Climbing the ladder in the apple industry

The apple industry in Hawke’s Bay is thriving. Looking at 2017 statistics published by the New Zealand Institute for Plant & Food Research Ltd. since 2015, apple orchards in New Zealand have increased in value by approximately 70 percent. In 2017 New Zealand exported 343,000t of apples (total production of 384,000t). Of which, 70 percent are grown in Hawke’s Bay. In 2019 exports are expected to exceed 400,000t.

This boom in the apple industry is leading to increased career opportunities with more skilled labour in demand. To keep pace with the fast changing horticulture sector, EIT – aligned with industry and the Industry Training Organisations (ITOs) – is constantly widening its range of programmes. A recent addition was the New Zealand Diploma in Horticulture (Level 5), Post Harvest Strand.

“The diploma is spread over two years to meet the needs of people working in the horticulture industry,” explains horticulture tutor Chris Thorman, the programme coordinator for the programme. “This means students can work and study during the year and it is tailored to fit around the busy packing season.”

Joe Dale and Rachael Marston are two current students. These pack house managers have several years of experience in the industry and are now studying to keep up-to-date with current developments.

Joe, production manager at Freshco, says, he worked his way up from the ground. He left high school and started to work in orchards and then packhouses and in doing so, gained a lot of background knowledge about the industry. “The course enhances my management skills and gives me a deeper understanding of things that I’m doing,” says Joe who is responsible for a team of 100 employees.

“Ninety percent of the apples that get graded and packed on site are exported,” says Joe pointing out the challenges of accommodating all the various market requirements. Apples destined for the Japanese market for instance, have to be fumigated for two hours and stored at two degrees for 25 days. Joe notes that some markets even require the apples to be presented in a certain way and are happy to reject a consignment if the aesthetics standards are not met.

Rachael too has climbed the ladder in the industry. The 26-year-old oversees the crop logistics at Johnny Appleseed by organising and controlling all the incoming fruit from the orchards and outgoing consignments to cool stores and customers. “For instance, I have to check all of the bin dockets on every incoming load, whether the information displayed is correct and the fruit has met all the legal requirements. It’s all about traceability and food safety,” she points out.

Rachael was offered the chance to gain the qualification by her boss. “I thought that there would be nothing wrong with expanding my horizons and streamlining my knowledge. I’m able to understand the process now, for example why we store fruit in certain way and what difference it makes to fruit.”

The industry realises that well-trained people are the key to success and fully supports the programme which enhances the career prospects within the industry. The next Horticulture diploma (Post Harvest, Level 5) starts at the end of July at the EIT Hastings Centre.

Entrepreneurs Alive and Thriving at EIT

The Hawke’s Bay economy is changing and EIT is adapting to meet the era of the entrepreneur.

“Over the past decade there has been a massive global shift to entrepreneurial ecosystems,” said Jonathan Sibley, EIT’s Director of Research and Associate Professor, School of Business.

“It’s been estimated that 50 percent of all jobs created in OECD countries over the last decade have been created by innovative young firms. There is an increasing need for workers to be able to create their own jobs.”

This mindset is driving EIT to adapt and extend beyond teaching business courses for students looking for full-time career employment. Now it’s also working to foster and nurture the development of students’ abilities to create new businesses and new jobs. “It is important that we develop students’ ability to adapt to an uncertain and unpredictable future,” says Jonathan.

Entrepreneurship@EIT is the School of Business’ response to this new world of work.

It has three elements, working with students and budding entrepreneurs at differing stages of their development. YES@ EIT targets secondary school students; Entrepreneurs@EIT is for students at EIT; and Entrepreneurs Gym, which is currently in development, extends entrepreneurship

development capabilities across business in Hawke’s Bay.

Managing the first two elements is Ben Deller, a Masters in Applied Management post-graduate student. He was one of the original founders of the business that has since grown to become NOW. In true entrepreneurial style, the Airnet NZ business started in Ben’s brother’s laundry.

Ben started studying at EIT in 2015 and through his involvement with the School of Business faculty, he came in on the ground floor of the programme’s development. His role in the short term is to get Entrepreneurship@EIT off the ground and to create a framework to ensure it is authentic and sustainable.

“It’s amazing the ideas and existing businesses that students have. There’s incredible potential for some of them to be doing something really special. Our goal is to help them do that something special much earlier in their business career by supporting them through the programme,” said Ben.

YES@EIT, launched in 2017, aims to stimulate entrepreneurial interest by supporting the secondary schools’ Young Enterprise Scheme already running in the region through Hawke’s Bay Chamber of Commerce.

EIT staff provide teaching sessions through its Trades Academy to those schools that don’t offer a business curriculum and an increasing number of the business faculty act as mentors for teams.

Importantly, EIT has provided seeding capital by way of competitive small-scale grants, recognising that not all school teams have family connections or discretionary income to assist teams establishing their YES business. In 2018, 28 teams were granted a total of $8400.

In 2019, EIT aims to launch the YES@ EIT programme at its Tairāwhiti campus in Gisborne.

The second element, Entrepreneurs@EIT was launched on the Hawke’s Bay campus in September this year. Its objective is to assist students to launch new business ventures or to grow existing businesses while they study. On offer are skills development, mentoring, networking, business support and an ‘entrepreneurs’ clinic’ to assist aspiring entrepreneurs to develop their skills.

An Entrepreneurs’ Clinic aims to develop self- awareness about a student’s entrepreneurial skills, capabilities, and importantly, what gaps they may have, says Ben, whose job it will then be to help develop a programme specifically to match their needs.

Ben is also responsible for helping the budding business owner with an industry- aligned mentor from the wider business community to support their business progress.

In addition, there are exclusive offers from businesses, such as membership of the Hawke’s Bay Chamber of Commerce at a 50 percent discount.

The third strand, the Entrepreneurs’ Gym is in its early stages. EIT has been exploring the concept of development capability with various other economic powerhouses in the region including territorial authorities, Business Hawke’s Bay, the Hawke’s Bay Angel Network and the Icehouse.

Services would span training, mentoring, access to finance and related business services. EIT will initially focus on relevant micro-credentials. While still in development, these micro-credentials would likely focus on capital raising, negotiation and communications, and business planning. It is hoped that the Gym will be off the ground in 2019.

Computing School Attuned To Industry Changes

EIT’s School of Computing is continuing to fine-tune its suite of programmes with robotics and automation as it responds to the changing needs of a fast-growing and evolving industry.

Late last year, a Government-backed report warned of a growing IT skills shortage in New Zealand.

The industry-driven Digital Skills Forum study, described as this country’s most comprehensive report on technology in a generation, noted that the number of New Zealanders graduating with tech- related degrees and diplomas was increasing at the rate of about seven percent – encouraging, it said, but not enough to meet industry growth.

Responsiveness to computing sector needs is reflected in EIT diploma and degree programmes that include industry-based placements or internships. These can and often do lead to offers of permanent employment.

Consulting regularly with an advisory committee that includes people working locally in the IT sector, the School of Computing tailors its programmes to prepare students for the fast-paced job market.

As an example of that – and subject to NZQA approval – it is introducing a new intelligent systems major as a further option for Bachelor of Computing Systems students.

Following a generic first year, students major in the second and third years of the degree. The existing majors are systems development, support infrastructure and information systems.

Creative and hands-on, the new major, expected to come on stream in the second semester this year, is likely to attract high-achieving school leavers who want to future-proof their jobs.

As assistant head of school Dr David Skelton points out, “things are changing so quickly in technology”.

Students have access to a new robotics lab equipped with 3D printers and electronics to create parts for building electronics and robots, along with the software development training.

Student activities in the robotics lab will prepare students for real- life industry scenarios, such as the automation developments at companies like T & G and Pan Pac.

The school’s suite of programmes range from level 2, 3 and 4 certificates through to the bachelor’s degree, graduate and postgraduate diplomas and the level 9 Master of Information Technology.

A final-year Bachelor of Computing Systems student, 22-year-old Harley Simmons appreciates the different entry points available to those wanting to study computing.

Leaving William Colenso College, Harley didn’t know where to head his life and took a year out, working in a manual job. The experience confirmed that he didn’t see his future in labouring, and, deciding on EIT study but not feeling especially computer savvy, he started on a level 4 programme and progressed to the degree.

From the outset, he says, the school’s lecturers emphasised the need to keep upskilling.

And it’s with that in mind that Harley plans returning to EIT after he graduates, perhaps undertaking a course each semester, to keep current and develop new skills.

NOW Co-Founder Embraces Study at EIT

Widely known in the business community as the co-founder of NOW, Ben Deller delights these days in telling people he is a student.

Having left the successful telecommunications company early last year, the 38-year-old is now dovetailing business consultancy work with part- time postgraduate studies at EIT.

Ben enjoyed his 14 years heading NOW’s sales and marketing team, but over time, he says, the focus became less about innovation and more about management and scale.

Having broadened its customer base, the company was continuing to expand beyond Hawke’s Bay. It needed an injection of capital to achieve further growth. In 2015 Spark bought a stake and, over a period of 12 months, Ben started looking at what else he might do.

“I was working with some really smart people,” he says, “and one in particular – she has a master’s degree – suggested I study, as she had, purely for the enjoyment.”

Learning by chance about EIT’s suite of postgraduate programmes, he worked through his study options with School of Business Associate Professor Jonathan Sibley.

Ben had good reason for feeling tentative – his first experience of tertiary study hadn’t gone well. After leaving Lindisfarne College, he abandoned Bachelor of Medical Laboratory Science studies after just a fewweeks.

“It really wasn’t my thing, but it’s taken a long time to pay back that student loan,” he ruefully reflects. The move to Palmerston North wasn’t a total write-off, however. He reopened a disused nightclub and attracted DJs from around the country in staging “a lot of parties”.

Jonathan suggested Ben attempt a course that took his interest to determine how he felt about study aligned to his passion for business. He enrolled for a leadership course taught by applied management Robbie Field and “absolutely, thoroughly, utterly enjoyed it”.

Tackling one course each semester, he is now on the way towards gaining a Master of Applied Management.

Ben says he wouldn’t keep coming back to EIT if he didn’t see the value in study – “I’m learning skills beyond those I already had.” His wider skill set comes into play in advising clients of Workshop X, the specialist consultancy he established to grow business ventures here in Hawke’s Bay.

And EIT is also gaining from Ben’s enthusiasm for study. He has agreed to feature in a light box advertisement to be prominently displayed in the Hawke’s Bay Airport.

“It’s going to be odd seeing myself on a poster board,” he says with a grin.